Privacy Policy

1. Introduction

Penedo Capitanca ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy describes the categories of information we collect, how we use it, who we share it with, and the choices available to you. By accessing or using our website and services, you acknowledge that you have read and understood this policy.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

• Account information you provide when registering, such as your name, email address, and contact details.
• Usage data, including pages visited, time spent on the site, referring URLs, and interaction patterns.
• Device and technical information, such as browser type, operating system, IP address, and device identifiers.
• Communications you send to us, including support requests, feedback, and correspondence.
• Information collected automatically through cookies and similar tracking technologies.

3. How We Use Information

We use the information we collect for purposes that may include:

• Operating, maintaining, and improving our website and services.
• Communicating with you about updates, security notices, and administrative matters.
• Personalizing content and responding to inquiries or support requests.
• Monitoring usage trends to understand how our services are used and to detect misuse.
• Complying with legal obligations and enforcing our terms and policies.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights and freedoms.

5. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, and similar technologies to recognize your browser, remember preferences, and analyze site traffic. You can configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of our website may not function properly without them.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers and vendors who perform functions on our behalf, such as hosting, analytics, and customer support.
• To comply with applicable law, regulation, legal process, or governmental request.
• To protect the rights, property, or safety of Penedo Capitanca, our users, or others.
• In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality safeguards.
• With your consent or at your direction.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. Where required, we take steps intended to ensure that such transfers comply with applicable data protection requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Request access to, or a copy of, the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to your request.

11. Children's Privacy

Our services are not directed to individuals under the age required by applicable law to consent to data processing without parental approval. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page. Your continued use of our services after any update constitutes acceptance of the revised policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.